From Plates to Places: Navigating the Evolving Landscapes of Retail and Restaurants with Sherif Mityas

It’s not only retail spaces that are undergoing changes at the moment, but also restaurant spaces. Joining the podcast today to talk about both the retail and restaurant space is Sherif Mityas. Sherif is a strategist in the retail and consumer spaces as well as the former Chief Experience Officer for TGIFridays. Listen in to hear what Sherif has to say about changes that he’s seen in consumer behavior, advice for restauranteurs and retailers, and what technologies he’s excited about. Sherif Mityas former chief experience officer for TGIFridays. Topics Discussed in Today’s Episode:

✔ Sherif’s career background ✔ The best retail and restaurant experiences Sherif has seen ✔ The biggest changes Sharif has seen in consumer behavior ✔ Whether Sharif thinks that pandemic related changes are temporary or permanent ✔ How to create a welcoming experience when customers aren’t coming in ✔ What has not changed in restaurants and retail over the last few decades ✔ Tactical advice for restauranteurs and retailers ✔ Restaurant brands that have created great experiences ✔ Technologies that are being adopted at a faster pace than anticipated ✔ Technologies that Sherif is excited aboutretailers in the coming years ✔ Sherif’s thoughts on facial recognition

Resources: Sherif Mityas

QUOTES:

“Not a lot of people before this had ever ordered online. They never thought about getting groceries online. And now, that’s exploded.” “You’re not going to always do curbside. But you might do it once a month, and before you never did it at all.” “Fulfilling a need is still at the core of the hospitality and retail industry.”