Designing the Future of Retail with Eric Kuhn: Navigating Post-Pandemic Challenges Through Innovation at Bergmeyer

How has the pandemic affected design problems for brands? Today’s guest, associate design practice, and retail market leader at Bergmeyer, Eric Kuhn, can explain. Listen to today’s episode to hear Eric talk about his role at Bergmeyer, how the design process at his company changed when COVID hit, and how retailers can better manage crowds in a COVID and post-COVID world from a design perspective.

Topics Discussed in Today’s Episode:

✔ Eric’s role in his company
✔ What Bergmeyer does
✔ The types of clients Eric works with
✔ How the design process changed when COVID hit
✔ How brick-and-mortar retailers can better manage crowds from a design perspective
✔ Walmart’s new store concept
✔ What’s changed or accelerated due to COVID
✔ Technologies that were adopted faster than Eric expected
✔ Changes that we’ll see in stores in the future
✔ Places Eric recommends visiting in Boston

Resources:

Eric Kuhn

QUOTES:

“In our retail segment, we could work with anywhere from Claire to Circle K, and lots of different brands in-between.”

“I think what we have to do is start thinking about these alternative product delivery solutions.”

“If you think about a customer going to Walmart, it’s about fulfillment.”