Bridging Retail Dimensions: Hemant Chavan on Fusing Online Convenience with Brick-and-Mortar Authenticity

How can you build an online shopping type of experience in a brick and mortar retail space? That’s one of the things that today’s guest will be talking about. In today’s episode, you’ll hear from Hemant Chavan of Brik and Clik, an idea that’s meant to unite the online and offline shopping worlds. Listen in to hear what Hemant has to say about how his clients use the product he offers, what today’s top value drivers are, and what technologies Hemant is excited about.

 

Topics Discussed in Today’s Episode:

✔ Hemant’s background
✔ Brik and Clik
✔ How clients use Hemant’s product
✔ Why customers work with Hemant instead of creating their own stores
✔ Top value drivers today
✔ How long customers will work with Hemant
✔ Hemant’s favorite technologies
✔ Advice for smaller store owners regarding checkout and the post-selling experience
✔ How Hemant’s VR model is different
✔ Hemant’s vision of the future for brick-and-mortar retail stores
✔ Why you should support small businesses

Resources:

Hemant Chavan

Brik and Clik

 

QUOTES:

“We’re kind of recreating that online experience in-store by getting these essential products out to the customers where the customers are.”

“We’re big proponents of using the technology to empower our salespeople and our staff instead of replace them.”

“The best part of it is, when your lease is over, you can have that store with you forever.”